When my Apple originally arrived it came with a screen defect. I called Apple wanting to return it, but they refused and suggested that I take it to an Apple Affiliated tech shop - which I did. They said "it's brand new, so we'll send it to Apple." A week later I talked to the tech who had heard back from Apple saying that they weren't going to replace the screen, needless to say I was pissed.... but low and behold when my laptop arrived today, the dead pixel had been repaired. I have no idea whether or not they changed out the screen. I am a happy camper now. Time to get back to work. I've felt handcuffed without a laptop computer to work on. And I've grown completely weary of trying to baby my older dying PowerBook into working occasionally.
